Frequently Asked Questions


Are My Pots Ready?

All pottery from classes ending March 6, 2021 or earlier, are now available for pick up. Please check the 'Are My Pots Ready?' section on our website to confirm prior to venturing out to Hintonburg Pottery.

We are open for curbside pickup Tuesday to Saturday from 1-4 PM. Our team asks that you bring a bag and something in which to wrap your pieces to take home.

During the pandemic, we have adjusted our storage offering and look forward to reconnecting you with your lovely pieces of pottery!

Please continue to view our COVID-19 Measures on our website.

What Are Your Business Hours?

Online Shopping With Curbside Pickup

Hintonburg Pottery is currently closed to walk-in patrons in response to COVID-19. We welcome shoppers to our online store and offer curbside pickup from Tuesday to Saturday between 1-4 PM.

For those looking for a personalized window shopping experience, please continue checking our website, social media and subscribe to our newsletter to be notified once our shop and studio measures change in 2021.

Studio Courses And Studio Members

Hintonburg Pottery re-opened for limited classes, workshops, and camp registrations in February 2021 but is closing the studio once again, due to the Ontario "Emergency Brake" Shutdown and Stay-At-Home Order from April 3, 2021 until further notice.

We have remained closed to Studio Members during this time.

For more studio information, please view the COVID-19 measures on our website.

How do I redeem my class credits during COVID-19?

Our studio is closed due to COVID-19 measures from April 3, 2021 until further notice.

Once we are able to reopen and reschedule classes, you can redeem your class or workshop credits due to COVID-19 by signing in here to manage your account:

Can I buy clay or pottery supplies from Hintonburg Pottery during COVID-19?

Unfortunately, we do not offer clay or pottery supplies for sale, unless you're purchasing them as part of one of our 'Take Home Kits'.

There is a local supplier you can purchase directly from called Capital Pottery.

What steps are Hintonburg Pottery taking to ensure Health and Safety during COVID-19?

Hintonburg Pottery has made several changes that look and feel different from our past studio experience. In addition to smaller class sizes, our team has restyled the studio space to permit 1.8 meters (6 feet) of physical distancing.

Our protocols continue to evolve with the ever-changing landscape of the COVID-19 pandemic. For more information, please visit our COVID Measures page for up-to-date information and procedures when visiting our studio. 

How do I become a studio member?

Hintonburg Pottery’s Earthen Vessels Clay Studio offers membership for experienced potters. In order to become a member, you must demonstrate your level of training, experience, and ability for approval to work independently.

Please contact Hintonburg Pottery directly to book an appointment to discuss your experience level and further instruction on independent membership procedures.

Our team is available by phone at (613) 725-6909 or via email at info@hintonburgpottery.ca.

Please note studio appointments are on hold due to the Ontario "Emergency Brake" Shutdown from April 3, 2021 until further notice.

Do you offer gift certificates?

Hintonburg Pottery offers online gift certificates for our Adult or Kids and Youth programming, which includes classes, workshops, and camp.

Buy or redeem a class gift certificate here.

Hintonburg Pottery also offers online gift certificates for our shop!

Buy or redeem a shop gift certificate here.

Please contact us at the studio if you require assistance with your purchase, we are happy to help!

Hintonburg Pottery Handbuilding Setup