Frequently Asked Questions


Are my pots ready?

All pottery from classes ending March 15, 2020 or earlier, are available for pick up. Curbside pickup is available for your pieces from the Hintonburg Pottery studio during Tuesday to Saturday from 1-4 PM.

Our team asks that you bring a bag and something in which to wrap your pieces, to take home.

In light of COVID-19, we have adjusted our storage offering. Continue to visit our website for updated information.

What are your Business Hours?

Hintonburg Pottery is currently closed to walk-in patrons in response to COVID-19. We welcome shoppers to our online store and offer curbside pickup from Tuesday to Saturday between 1-4 PM.

For those looking for a personalized window shopping experience, please continue checking our website, social media and subscribe to our newsletter to be notified once our shop and studio measures change in 2021.

Hintonburg Pottery re-opened for limited classes, workshops, and camp registrations in Summer 2020 but is closing the studio once again, due to the Ontario Provincewide Shutdown from December 26, 2020 through January 23, 2021.

For studio information, please visit our Pottery Classes and Workshops page.

I registered for a class or workshop that was supposed to take place during COVID-19, how do I redeem my credits?

Our studio is closed due to COVID-19 measures from December 26, 2020 through January 23, 2021.

You can redeem your class or workshop credits due to COVID-19 by signing in here to manage your account:

What steps are Hintonburg Pottery taking to ensure Health and Safety during COVID-19?

Hintonburg Pottery has made several changes that look and feel different from our past studio experience. In addition to smaller class sizes, our team has restyled the studio space to permit 1.8 meters (6 feet) of physical distancing.

Our protocols continue to evolve with the ever-changing landscape of the COVID-19 pandemic. For more information, please visit our COVID Measures page for up-to-date information and procedures when visiting our studio. 

How do I become a studio member?

Hintonburg Pottery’s Earthen Vessels Clay Studio offers membership for experienced potters. In order to become a member, you must demonstrate your level of training, experience, and ability for approval to work independently.
Please contact Hintonburg Pottery directly to book an appointment to discuss your experience level and further instruction on independent membership procedures.

Our team is available by phone at (613) 725-6909 or via email at info@hintonburgpottery.ca.

Please note studio appointments are on hold due to the Ontario Provincewide Shutdown from December 26, 2020 through January 23, 2021.

Do you offer gift certificates?

Hintonburg Pottery offers online gift certificates for our Adult or Kids and Youth programming, which includes classes, workshops, and camp.

Buy or redeem a class gift certificate here.

Hintonburg Pottery also offers online gift certificates for our shop!

Buy or redeem a shop gift certificate here.

Please contact us at the studio if you require assistance with your purchase, we are happy to help!

Hintonburg Pottery Handbuilding Setup