COVID-19 Measures


 

As with previous government-mandated COVID-19 closures and restrictions, we are unable to offer refunds if future booking cancellations are required.
  • Individuals will be issued client credits for use against future Hintonburg Pottery studio courses and workshops.
  • Client credits can be redeemed up to March 31, 2022.
  • Please register for a class with your credit by March 31, 2022.
  • You can manage and redeem client credits online from previous COVID-19 cancellations.
Prior to booking a course or workshop, please read our cancellation policy and refund policy.

    Studio – limited capacity and programming, closed to studio members:

    • Limited capacity available for Adult courses and workshops (ages 14+)
    • Our studio courses and workshops wrap up the first week of December 2021, to prepare for the holiday season 
    • Our Winter 2022 studio offerings begin in January and will be released during the coming weeks
    • We have limited capacity for private group bookings or events

    Shopping 

    • Indoor shopping available
    • Online shopping is available 24/7 
    • Winter 2022 SHOP hours: Wednesday to Friday 1-4 Saturdays 12-5 
    • Please wear your mask practice physical distancing
    • For more information, please view our refund policy

    For more information regarding COVID-19, please visit:

    Thank you for your patience and understanding as we continue to navigate these times.

    –  The Hintonburg Pottery Team -

      COVID-19 Health Protocols Include:

      • All staff wear mandatory masks in the shop and studio
      • Hands must be sanitized before and after entering the studio
      • We follow COVID-19 self-assessment practices
      • The studio and shop are sanitized and cleaned regularly
      • To date, Hintonburg Pottery has not had any incidents related to COVID-19
      • We are permitted to refuse entry to anyone experiencing COVID-19 symptoms

      COVID-19 Protocols When We're Open For Studio Classes Include:

      Prepare For Your Arrival

      • Bring your own apron/hand towel and/or a set of clothing you don't mind getting muddy
      • Mandatory masks are required for studio entry
      • Hands must be sanitized before and after entering the studio
      • We are permitted to refuse entry to anyone experiencing COVID-19 symptoms, refer to the Ontario Government online self-assessment tool
      • Please arrive no more than 5 min early for your class

      Upon Arrival And During Your Class

      • Please respect the 6 foot distance when entering the studio
      • Students must go directly to their seats when they enter
      • Designated coat hooks are marked to correspond to wheel numbers
      • Students are required to only clean their wheels–not workspaces or tools–during the pandemic
      • Students choose their glaze choices at their last class
      • Techs glaze students pots to ensure safety protocols

      About Our Studio Space

      • Reduced class sizes
      • Remodelled for wheels to be 6-feet apart
      • State of the art, Air Conditioner/Heating maintained regularly - York 4 ton heating cooling package rooftop unit
      • All tools, equipment, and surfaces sanitized multiple times daily
      • Teachers and techs sanitize and clean workspaces before and after each class