Cancellation Policy

Please check the class dates against your availability prior to finalizing your booking.  

For the multi-weeks sessions, it is not unusual that classes skip one week due to statutory holidays.  Due to our busy class schedule, we are unable to provide make up classes.

We reserve the right to cancel or postpone a session due to low enrolment. 

Please check your email the day before to ensure your session is up and running. 

Our cancellation policy is in place in order to ensure classes will not be postponed

due to last minute cancellations or no-shows.

For more information, contact 613-725-6909 or info@hintonburgpottery.ca.

Wheel Classes and Combo Classes (6 Weeks)

-No refund if cancellation is made less than 14 days in advance. 

-10% cancellation fee if the cancellation is made less than 1 month before the start date.

Handbuilding and Sgraffito Classes (4 Weeks)

-No refund if cancellation is made less than 14 days in advance. 

-10% cancellation fee if the cancellation is made less than 1 month before the start date.

One time Workshops & Private Workshops

-No refund if cancellation is made less than one week in advance. 

-10% cancellation fee if the cancellation is made less than 2 weeks before the start date.

Pottery Flex Pass (Prepaid Package)

- No refunds or pass transfers, as your pass is valid for four (4) individual Handbuilding and/or Wheel classes over a duration of 10 weeks, choosing from 20 different class session options.

- Please contact us a minimum of 24 hours before the scheduled class to inform us of your cancellation. You may then request to select an alternative future class date on Monday or Wednesday morning prior to your prepaid package expiration date of December 2, 2019.

 Kids 2-Part Classes 

-No refund if cancellation is made less than 14 days in advance. 

-10% cancellation fee if the cancellation is made less than 1 month before the start date.

Kids Camps (5 Days)

-No refund if cancellation is made less than 14 days in advance. 

-30% cancellation fee if the cancellation is made less than 1 month before the start date.

-15% cancellation fee if the cancellation is made less than 2 months before the start date.